ECommerce has increased steadily in the past two years since the pandemic. People have fast become not only dependent on online shopping but comfortable with the services. Improved delivery times and reduced contact risk have meant that online shopping has become essential for many vulnerable people around the world.
ECommerce is now a larger presence in people’s lives. For businesses, having an online presence with eCommerce agility is essential to the future of any business.
In the coming year, eCommerce trends are predicted to continue to rise, with spending increasing, but also threats to security increasing. This vulnerability is most felt in the Chinese market where a massive number of people shop online using devices and computers.
The year ahead promises to be another success for eCommerce. Businesses need to be digitally prepared. Offering exceptional customer service, delivery and pick-up options, improved security and seamless access will ensure that your eCommerce is growing in the coming year.
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